by Graham | Feb 6, 2013 | Opinions
I recently wrote a guest post for Alison Chisnell @AlisonChisnell – on her HR Juggler blog, which you can read here What I didn’t write in that post was that the manager who signed off the funds to enable me to have the counselling I needed had his own... by Graham | Jan 31, 2013 | Activities, Opinions
I attended a workshop on Google Plus this morning. Before I went along, I was a little sceptical, just as I was about Twitter two years or so ago. I am not sceptical any more. Let me explain why: Chris Ogle is the driving force behind a business community called... by Graham | Jan 27, 2013 | Opinions
I had the great pleasure and privilege of spending the day with a group of paramedics last week. Unsung heroes until something happens to us or those close to us, then we realise how important a contribution people like this make. I gave them a little praise, told... by Graham | Jan 17, 2013 | Customer service
I was Skyping with a friend on the other side of the U.K. this morning. My friend is currently working in a fast food restaurant while looking for a job in H.R./Learning and Development, having recently completed a masters degree in Human Resources Management. While... by Graham | Jan 15, 2013 | Customer service, Opinions
It struck me over the past week that I may have been over-critical of mamagers in my writing last year. I have to realise that not everyone is like me! However, a couple of stories I heard recently illustrate the point that managers need help too. Late in 2012, I met... 