by Graham | Aug 9, 2012 | Activities, Customer service
I have been totally blown away by the London 2012 Olympics. There are a few days still to go and I am inspired by the sportsmen and sportswomen of Team GB, in particular, although there have been fantastic performances from many other nations too. I have been... by Graham | Mar 30, 2012 | Activities, Customer service
An early start for me yesterday, catching the train to London to attend The Social Customer 2012 in Borough. Thanks to Luke Brynley-Jones and the team for an excellent day. I noticed that I was the only person in the room wearing a tie! Also noticed the jazz... by Graham | Feb 19, 2012 | Activities, Opinions
I heard Roy Wood speak the other day. No, not the one that was in the Electric Light Orchestra and Wizzard in the 1970’s and 80’s and looked like an accident in a paint factory, this one. Now, I didn’t really expect to be inspired by a financial... by Graham | Dec 19, 2011 | Activities, Customer service, Personal development
2011 has been an interesting year for me, one in which I have met a lot of new people, watched and listened a lot, and therefore perhaps learned a lot. Leadership has occupied my mind much in 2011. I have had the opportunity to practice my own leadership skills during... by Graham | Sep 20, 2011 | Activities, Customer service, Personal development
When you are in a micro-business, as I am, you find yourself sometimes besieged by people wanting to make money for themselves by helping you to be more efficient, more focused, more technologically savvy, more whatever their particular skill is. There’s nothing... by Graham | May 19, 2011 | Activities, Writing my story
Today I followed some advice from Nikki Pilkington. Nikki doesn’t really need any help from me, as she is pretty much an international internet guru these days. We met a few years ago when I had my first business and we both belonged to a now-defunct business... 