by Graham | Sep 28, 2017 | Opinions, Personal development
I have read many times that one should take the positives out of a situation and move on, but a few events in the past few days have brought that maxim into sharper focus for me. Last Thursday I treated my good friend Shaz Nawaz to a day out at Trent Bridge,... by Graham | Sep 18, 2017 | Opinions, Personal development
Last week I met a lady in the course of my work who really made me think. This lady works in children’s mental health, and she introduced me to the concept of the ‘Good Enough Parent’. (There is a link to another interesting article behind the blue... by Graham | Sep 4, 2017 | Opinions, Other, Personal development
Now that we have returned to work after the late summer Bank Holiday here in the U.K. and the schools, colleges and universities will be gearing up for the new educational year, I was wondering how much importance is given these days to the idea of providing young... by Graham | Nov 21, 2013 | Customer service, Opinions
The last quarter of the year can be quite a dire time, with the short days and sometimes rather grim weather that we experience here in the U.K. I’m not a person who finds it easy to get up and at it on a grey, wet morning, but there have been some... by Graham | Oct 14, 2013 | Activities, Customer service, Opinions
I don’t know about you, but I struggle a bit with dark mornings. I’m great at getting up and at it when the sun is shining, but at this time of the year, I struggle with motivating myself. I’m ok if I have to get up and go out to do some training,... by Graham | Sep 26, 2013 | Customer service, Opinions
I was travelling to London on the train the other day, as I often do. Most people were on their way to work, engrossed in their phones, Kindles, newspapers, music – anything to take their mind off what they were going to spend the rest of the day doing –... 